Pinnacle Montessori Franchise Company is a franchise organization operating under the trade name Pinnacle Montessori. The Pinnacle Montessori website is operated by Pinnacle Montessori Franchise Company , doing business as Pinnacle Montessori {location} (“Pinnacle Montessori,” “we,” “us,” or “our”).
Individual Pinnacle Montessori schools may be independently owned and operated franchise locations. When you contact or submit information to a particular school, that school may process your information to respond to your request and provide information about its programs and services.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit a form, schedule a tour, communicate with a Pinnacle Montessori location, or otherwise interact with our services.
We may collect the following categories of personal information:
This may include your name, email address, telephone number, mailing address, and other contact details.
When voluntarily provided by a parent or legal guardian, we may collect a child’s name, age, date of birth, desired program, preferred start date, enrollment status, and other information relevant to school placement or enrollment.
We may collect information submitted through inquiry forms, tour-request forms, enrollment forms, applications, surveys, website chat, telephone calls, emails, and other communications.
We may collect your mobile telephone number, messaging preferences, consent status, consent date and time, source of consent, and records of SMS communications.
We may automatically collect information such as your IP address, browser type, device type, operating system, referring page, pages visited, approximate location, and website interaction data.
We may use cookies, analytics tools, pixels, and similar technologies to operate the website, understand website usage, improve performance, and measure the effectiveness of our communications.
We may use personal information to:
Respond to questions and requests for information
Connect families with an appropriate Pinnacle Montessori location
Schedule, confirm, reschedule, or cancel school tours
Send tour reminders and other requested notifications
Provide information about school programs and availability
Assist with applications, admissions, and enrollment
Communicate about tuition, schedules, classroom placement, and school policies
Provide customer service and administrative support
Maintain records of communications and consent
Operate, maintain, protect, and improve our website
Analyze website traffic and user experience
Detect fraud, misuse, security incidents, or unlawful activity
Comply with applicable laws and legal obligations
Send marketing communications when the recipient has separately consented to receive them
We will use mobile telephone numbers for marketing text messages only when the recipient has provided the applicable consent.
When you provide your mobile telephone number and expressly opt in to text messaging, you may receive non-marketing messages from the Pinnacle Montessori entity or school identified at the point of consent. These messages may concern:
Responses to school inquiries
Tour scheduling and confirmations
Appointment reminders
Rescheduling or cancellation notices
Program availability
Requested enrollment information
Application or enrollment updates
Customer-service communications
If you separately opt in to marketing text messages, you may also receive messages about school programs, enrollment opportunities, upcoming events, special offers, and promotional updates.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. After you reply STOP, you may receive a final confirmation message. For assistance, reply HELP or contact us using the information provided below.
Consent to receive marketing text messages is not a condition of purchasing goods, enrolling a child, or receiving services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or rent mobile telephone numbers, SMS consent records, or text-message opt-in information.
We do not sell or rent personal information.
We may disclose personal information in the following limited circumstances:
When you ask to contact, tour, apply to, or enroll at a specific Pinnacle Montessori franchise location, we may direct the information you provide to that location so it can respond to your request.
We may use service providers to support website hosting, customer relationship management, appointment scheduling, communications, analytics, information security, and customer service. These providers may process information only as necessary to perform services on our behalf and are required to protect the information.
Mobile opt-in data and consent are subject to the restrictions stated in Section 4 and will not be shared for third-party marketing or promotional purposes.
We may disclose information when reasonably necessary to:
Comply with applicable laws or legal processes
Respond to a valid court order, subpoena, or government request
Protect the rights, safety, or property of Pinnacle Montessori, its school locations, families, employees, or others
Investigate fraud, security incidents, or unlawful activity
Information may be transferred as part of a merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable law and appropriate confidentiality protections. Mobile messaging consent will not be transferred for unrelated third-party marketing.
Our website and inquiry forms are intended for use by parents, legal guardians, and other adults. They are not intended for children to submit personal information independently.
Information about a child should only be submitted by the child’s parent or legal guardian or by another person authorized to provide it.
If we learn that a child has submitted personal information through the website without appropriate parental authorization, we may take reasonable steps to delete it. A parent or legal guardian may contact us to request access to, correction of, or deletion of their child’s information.
We may use necessary, functional, analytics, and advertising cookies to:
Operate website features
Remember user preferences
Measure website performance
Understand how visitors use the website
Improve content and user experience
Evaluate the performance of outreach or advertising campaigns
You may limit or disable cookies through your browser settings. Some website functions may not operate correctly if cookies are disabled.
We use reasonable administrative, physical, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
We retain personal information only for as long as reasonably necessary to:
Fulfill the purposes described in this Privacy Policy
Respond to inquiries and provide requested services
Maintain consent and communication records
Complete admissions or enrollment processes
Meet operational, accounting, contractual, and legal requirements
Resolve disputes and enforce agreements
Retention periods may vary based on the type of information and the school location involved.
Depending on your location and applicable law, you may have the right to:
Request access to personal information maintained about you
Request correction of inaccurate information
Request deletion of personal information
Obtain a copy of certain personal information
Opt out of targeted advertising or certain profiling activities
Withdraw consent where processing is based on consent
Appeal a decision concerning a privacy request
To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request.
You may unsubscribe from marketing emails by using the unsubscribe link included in the email. You may opt out of SMS messages by replying STOP.
Our website may contain links to third-party websites or services. Pinnacle Montessori does not control and is not responsible for the privacy, security, or content practices of those websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
Texas residents may have rights under the Texas Data Privacy and Security Act, subject to applicable limitations and exceptions. These rights may include access, correction, deletion, data portability, and the ability to opt out of certain uses of personal information.
Texas residents may exercise an applicable right by contacting us using the information below.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.
When changes are made, the revised policy will be posted on this page with an updated effective date. Your continued use of the website after an update is governed by the revised policy.
For questions about this Privacy Policy, our privacy practices, or your personal information, contact:
Pinnacle Montessori Franchise Company , doing business as Pinnacle Montessori {location}
18740 Wainsborough Ln Dallas, TX 75287
Phone: (469) 755-8544